Privacy Policy – DUPI

Effective Date: 18 May 2026
Website: https://dupi.co.in

DUPI (“DUPI”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users, visitors, customers, business partners, employers, recruiters, service providers, and all stakeholders interacting with our website, products, services, and digital platforms.

This Privacy Policy explains how DUPI collects, uses, stores, processes, shares, and protects information when you access or use our website, applications, forms, communication channels, campaigns, and services.

By accessing or using DUPI’s website or services, you agree to the practices described in this Privacy Policy.


1. About DUPI

DUPI operates as a digital platform and business ecosystem involved in technology-enabled services, digital identity solutions, profile management, online visibility solutions, local business optimization, recruitment-related support services, digital branding, web-based services, business networking enablement, and related technology or marketing services.

DUPI may also provide:

  • Website creation and management services

  • Personal or professional digital profile solutions

  • Local listing and profile optimization services

  • SEO and digital visibility services

  • AI-assisted digital tools and automation services

  • Business onboarding solutions

  • Communication and lead management systems

  • Analytics and performance monitoring tools

  • Third-party platform integrations

  • Marketing and promotional campaigns

  • User account-based services

  • Employment or opportunity discovery support features

  • Mobile, web, cloud, and SaaS-enabled services

The nature of services may evolve over time.


2. Information We Collect

We may collect different categories of information depending on how users interact with DUPI.

2.1 Personal Information

We may collect:

  • Full name

  • Mobile number

  • Email address

  • Date of birth

  • Profile photo or uploaded images

  • Residential or business address

  • Social media profile links

  • Educational or professional details

  • Employment-related information

  • Business details

  • Government-issued identification details where legally required

  • Payment or billing information

  • GST or tax-related details where applicable

  • Communication preferences

  • Any information voluntarily submitted through forms, chats, uploads, or onboarding processes

2.2 Technical Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referral source

  • Pages visited

  • Session duration

  • Clickstream behavior

  • Cookies and tracking identifiers

  • Network and connectivity information

  • Approximate geolocation data

  • Ad interaction data

2.3 User Generated Content

We may collect and store:

  • Messages

  • Reviews

  • Comments

  • Uploaded files

  • Business listings

  • Portfolio information

  • Profile descriptions

  • Chat interactions

  • Support requests

  • Audio, image, or video content submitted by users

2.4 Third-Party Information

We may receive information from:

  • Advertising platforms

  • Analytics providers

  • Social media platforms

  • Payment gateways

  • CRM tools

  • Verification providers

  • Public databases

  • Business partners

  • Integrated third-party applications


3. How We Use Information

We use collected information for legitimate business and operational purposes including:

  • Providing and improving our services

  • Creating and managing user accounts

  • Identity verification

  • Business onboarding

  • Processing transactions and invoices

  • Customer support and communication

  • Lead management and follow-up

  • Personalization of services

  • Improving user experience

  • Analytics and performance measurement

  • Fraud prevention and security monitoring

  • Sending service notifications and updates

  • Marketing and promotional communications

  • Running advertising campaigns

  • AI-based automation and recommendations

  • Search engine optimization and visibility enhancement

  • Internal reporting and operational management

  • Legal compliance and dispute resolution

  • Detecting misuse, abuse, or unauthorized activities


4. Legal Basis for Processing

Where applicable under law, we process personal information based on:

  • User consent

  • Contractual necessity

  • Legitimate business interests

  • Legal and regulatory obligations

  • Fraud prevention and security purposes


5. Cookies and Tracking Technologies

DUPI may use cookies, pixels, SDKs, scripts, tags, and similar technologies to:

  • Understand website usage

  • Improve functionality

  • Analyze traffic and performance

  • Remember user preferences

  • Deliver personalized content

  • Run remarketing campaigns

  • Measure advertising effectiveness

  • Improve security and fraud detection

Third-party tools such as Google Analytics, Meta Pixel, Microsoft Clarity, advertising platforms, and related technologies may also collect data according to their own policies.

Users may disable cookies through browser settings; however, certain features of the website may not function properly.


6. Sharing of Information

We do not sell personal information as a standalone data-selling business.

However, we may share information with:

  • Technology providers

  • Hosting and cloud infrastructure providers

  • Payment gateways and banking partners

  • CRM and automation platforms

  • Marketing and advertising partners

  • Analytics providers

  • Legal, regulatory, or government authorities

  • Professional advisors and auditors

  • Recruitment or business partners where relevant to service delivery

  • Vendors and subcontractors supporting operations

  • Third-party integration partners

Information may also be shared:

  • To comply with legal obligations

  • To enforce our terms and policies

  • To protect rights, users, or platform security

  • During mergers, acquisitions, restructuring, or business transfers

All such sharing is subject to reasonable safeguards.


7. Data Retention

We retain information for as long as reasonably necessary for:

  • Service delivery

  • Operational purposes

  • Legal compliance

  • Tax and accounting requirements

  • Security monitoring

  • Dispute resolution

  • Enforcement of agreements

Retention duration may vary depending on the type of information and applicable legal requirements.


8. Data Security

DUPI implements commercially reasonable technical, administrative, and operational safeguards to protect information from:

  • Unauthorized access

  • Loss or theft

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

Security measures may include:

  • SSL encryption

  • Access controls

  • Secure hosting environments

  • Password protection

  • Firewall and monitoring systems

  • Limited internal access

  • Platform-level security practices

However, no digital system or online transmission can be guaranteed to be completely secure.


9. User Rights

Depending on applicable law, users may have rights to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion of information

  • Withdraw consent

  • Restrict certain processing activities

  • Object to specific uses of information

  • Request portability of data

  • Opt out of marketing communications

Requests may be submitted through official contact channels provided by DUPI.

DUPI reserves the right to verify identity before processing such requests.


10. Children’s Privacy

DUPI’s services are not intentionally directed toward children below the age legally permitted under applicable laws without parental or guardian involvement.

If DUPI becomes aware that information has been collected unlawfully from minors, reasonable steps may be taken to delete such data.


11. Third-Party Links and Platforms

Our website or services may contain links, integrations, or access to third-party websites, platforms, applications, or services.

DUPI is not responsible for:

  • Privacy practices of third parties

  • Third-party content

  • Security standards of external platforms

  • Actions of independent service providers

Users are encouraged to review the privacy policies of external platforms before interacting with them.


12. Advertising and Communication

DUPI may send:

  • Transactional communications

  • Service updates

  • Alerts and notifications

  • Promotional messages

  • Marketing emails or SMS

  • WhatsApp or platform communications

  • Product announcements

  • Campaign-related updates

Users may opt out of promotional communications where legally applicable.

Operational or service-related communications may still continue.


13. International Data Processing

Depending on infrastructure, vendors, or integrated platforms, information may be processed or stored outside the user’s state or country.

By using DUPI services, users acknowledge and consent to such transfers where legally permitted.


14. AI and Automated Systems

DUPI may use AI-assisted technologies, automation tools, analytics engines, recommendation systems, and intelligent processing mechanisms to:

  • Improve platform functionality

  • Personalize user experiences

  • Automate workflows

  • Improve support and communication

  • Enhance visibility and recommendations

  • Detect abuse or spam

  • Generate insights and operational efficiency

Automated systems may process uploaded or submitted information in accordance with this Privacy Policy.


15. Limitation of Liability

While DUPI takes reasonable efforts to protect information, users acknowledge that:

  • Internet-based services involve inherent risks

  • No platform can guarantee absolute security

  • Users are responsible for maintaining confidentiality of credentials

  • DUPI shall not be liable for unauthorized access resulting from user negligence, third-party attacks, force majeure events, or circumstances beyond reasonable control


16. Changes to This Privacy Policy

DUPI reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice.

Updated versions will become effective upon publication on the website unless otherwise stated.

Users are encouraged to periodically review this page.


17. Contact Information

For privacy-related questions, concerns, or requests, users may contact:

DUPI
Website: https://dupi.co.in

Official communication channels published on the website shall be considered valid for privacy-related correspondence.


18. Consent

By accessing, browsing, registering, submitting information, or using DUPI services, users acknowledge that they have read, understood, and agreed to this Privacy Policy and consent to the collection and processing of information as described herein.